You are reminded to only deposit from your own bank account. Depositing from another person's bank account will incur you an admin fee of RM50 for the refund process.
Fiat deposit through bank transfer consists of 2 parts:
- Making a deposit request on Tokenize platform. (Step 1 - 3)
- Performing an online bank transfer on your internet banking site. (Step 4)
Step 1: Log in to your account and select 'Wallet' from the dashboard. Then, click 'Deposit'.
Step 2: Select 'Bank Transfer' as your payment method. Then, choose your Funding Source and enter your deposit amount.
Step 3: Once done, click 'Request Deposit' to create a deposit request.
Step 4: You will receive an email from Tokenize and required to log in to your online banking site (e.g., Maybank2u, CIMB Clicks etc) to perform an online bank transfer.
Please note to enter the correct deposit amount and memo/reference code for your funds to reach your Tokenize account.
For the deposit processing time, see here.
You will be notified via email once your deposit has been allocated.