1. Tier Fee Structure
Your 30-day trading volume is reviewed on the last day of each month. Based on this total, you’ll be assigned a fee tier according to the table below. You can check your current tier level by navigating to the "Account" section.
| Tiering | Tier 1 | Tier 2 | Tier 3 | Tier 4 | Tier 5 |
|
Criteria Accumulated 30- |
RM0-RM50,000 | RM51,000-RM500,000 | RM501,000-RM1,000,000 | >RM1,000,000 | >RM2,000,000 |
| Taker | 0.6% | 0.5% | 0.4% | 0.35% | 0.35% |
| Maker | 0.1% | 0.1% | 0.1% | 0.05% | 0.05% |
| Additional Benefits | N/A | N/A | N/A | N/A |
i. Rebate of 0.3% on monthly Maker volume if the account maintains a trading volume of RM 2 million within the 30 day period.
ii. 0% DA withdrawal fee (Excluding Dynamic network fees). |
Service Tax (8%): There will be a service tax of 8% levied on the trading fee.
The Taker fee will automatically be included when an order is placed (Limit and Market). However, if the order is fulfilled as a Maker, only Maker fee will be charged and the remaining fee will be refunded back into your account.
2. Trading Limits:
| Product Offerings | Trading Limits | Order Types | |
| Volume | Price | ||
| BTC/MYR | Min: 0.001 BTC |
Min: RM 10,000 Max: Rm 10,000,000 |
Limit, Market |
| ETH/MYR | Min: 0.01ETH |
Min: RM 5 Max: RM 100,000 |
Limit, Market |
| BCH/MYR | Min: 0.01 BCH |
Min: RM 100 Max: RM 1,000,000 |
Limit, Market |
| LTC/MYR | Min:0.1 LTC |
Min: RM 10 Max: RM 100,000 |
Limit, Market |
| SOL/MYR | Min: 0.1 SOL |
Min: RM 10 Max: RM 100,000 |
Limit, Market |
| UNI/MYR | Min: 1 UNI |
Min: RM 1 Max: RM 10,000 |
Limit, Market |
| XRP/MYR | Min: 1- XRP |
Min: RM 0.10 Max: RM 100 |
Limit, Market |
| AAVE/MYR | Min: 0.01 AAVE |
Min: RM 100 Max: RM 100,000 |
Limit, Market |
| AVAX/MYR | Min: 0.1 AVAX |
Min: RM 100 Max: RM 100,000 |
Limit, Market |
| ADA/MYR | Min: 10 ADA |
Min: RM 0.10 Max: Rm 100 |
Limit, Market |
| LINK/MYR | Min: 1 LINK |
Min: RM 1 Max: RM 10,000 |
Limit, Market |
| ATOM/MYR | Min: 1 ATOM |
Min: RM1 Max: RM 10,000 |
Limit, Market |
| CRV/MYR | Min: 10 CRV |
Min: RM 0.1 Max: RM 1,000 |
Limit, Market |
| MKR/MYR | Min: 0.001 MKR |
Min: RM 1000 Max; RM 1,000,000 |
Limit, Market |
| DOT/MYR | Min: 1 DOT |
Min: RM 1 Max: RM 10,000 |
Limit, Market |
| POL/MYR | Min: 10 POL |
Min: RM 0.1 Max: RM 1,000 |
Limit, Market |
| XLM/MYR | Min: 10 XLM |
Min: RM 0.1 Max: RM1,000 |
Limit, Market |
| SNX/MYR | Min: 10 SNX |
Min: RM0.1 Max: RM10,000 |
Limit, Market |
| WLD/MYR | Min: 1 WLD |
Min: RM 1 Max: RM10,000 |
Limit, Market |
3. Fiat Deposit & Withdrawal Limits:
The daily deposit and withdrawal limits are the same for Tier 1 to 4, while Tier 5 has an additional maximum limit of RM500,000 per day
|
Individual Accounts |
||||||||||
| Tiering | Tier 1 | Tier 2 | Tier 3 |
Tier 4 |
Tier 5 |
|||||
|
Criteria Accumulated 30- |
RM0-RM50,000 | RM51,000-RM500,000 | RM501,000-RM1,000,000 | >RM1,000,000 | >RM2,000,000 | |||||
| Daily Deposit Limit (MYR) | Min | Max | Min | Max | ||||||
| RM100 | RM250,000 | RM100 | RM500,000 | |||||||
|
Daily Withdrawal Limit (MYR) |
Min | Max | Min | Max | ||||||
| RM300 | RM250,000 | RM300 | RM500,000 | |||||||
The daily deposit and withdrawal limit for a corporate account is RM10,000,000. Learn more about registering a corporate account here: How to Sign Up for a Corporate Account.
| Corporate Accounts | |
|
Monthly Deposit Limit (MYR) |
RM10,000,000 |
|
Monthly Withdrawal Limit (MYR) |
RM10,000,000 |
- Deposits made via wire transfers and eGHL Pay share a combined daily deposit limit of RM250,000, with the remaining balance displayed under "Remaining Deposit Limit" in the trading account.
- The maximum amount per transaction is RM30,000. For deposits exceeding this limit, customers are advised to make multiple transactions.
Withdrawal Processing Time: For Withdrawals
- If you withdraw before 10:30 AM (Monday to Friday, excluding public holidays), the funds will be credited to your bank account before 8:00 PM on the same day.
- If you withdraw before 3:00 PM (Monday to Friday, excluding public holidays), the funds will be credited to your bank account by 8:01 PM - 11:00 PM on the same day
- If you withdraw on a weekend or public holiday, the funds will be credited on the next business day. Learn more about Tokenize's FIAT Deposit and Withdrawal processing times here: Fiat Deposit and Withdrawal Processing Time.
Please ensure that all deposits are made using your own bank account. Deposits made from a third-party bank account will be refunded, subject to an admin fee up to RM50. Refund processing may take up to 14 business days
4. Digital Assets Deposits
Digital asset deposits have no limits, and Tokenize does not charge any fees for deposits.
| Currency | Minimum Limit | Maximum Limit | Deposit Fee % |
| All Digital Assets | No min. amount | No max. amount | N/A |
Important Notice on Digital Asset Deposits
When depositing digital assets, please ensure that you select the correct supported network. Deposits made to an unsupported network may result in the permanent loss of funds. Tokenize will not be held liable for any such losses.
For more details on the supported networks for each digital asset, please refer to the following link: Digital Asset Deposit.
5. Digital Asset Withdrawal Fees & Limits
The digital asset withdrawal limit is the same for all tiers. Tokenize applies Dynamic Network Fees only for BTC and ETH withdrawals.
|
|
Fee (%) |
Min. Fee (Unit) |
Daily Withdrawal Limit (MYR value) |
Min. Withdrawal (Unit) |
Min. Dynamic Network Fee (Unit) |
|
BTC |
0.1 |
0.00025 |
RM500,000 |
0.00003 |
0.00025 |
|
BCH |
0.1 |
0.02 |
RM500,000 |
0.2 |
N/A |
|
ETH |
0.1 |
0.0025 |
RM500,000 |
No Minimum |
0.0025 |
|
LTC |
0.1 |
0.01 |
RM500,000 |
No Minimum |
N/A |
|
SOL |
0.1 |
0.01 |
RM500,000 |
0.1 |
N/A |
|
UNI |
0.1 |
0.01 |
RM500,000 |
0.1 |
N/A |
|
XRP |
0.1 |
0.01 |
RM500,000 |
0.1 |
N/A |
|
AAVE |
0.1 |
0.2 |
RM500,000 |
0.5 |
N/A |
|
AVAX |
0.1 |
0.01 |
RM500,000 |
0.1 |
N/A |
|
ADA |
0.1 |
1 |
RM500,000 |
10 |
N/A |
|
LINK |
0.1 |
1 |
RM500,000 |
1.1 |
N/A |
|
ATOM |
0.1 |
0.02 |
RM500,000 |
0.05 |
N/A |
|
CRV |
0.1 |
10 |
RM500,000 |
35 |
N/A |
|
MKR |
0.1 |
0.001 |
RM500,000 |
0.01 |
N/A |
|
DOT |
0.1 |
0.1 |
RM500,000 |
2 |
N/A |
|
POL |
0.1 |
0.01 |
RM500,000 |
15 |
N/A |
|
XLM |
0.1 |
5 |
RM500,000 |
50 |
N/A |
|
SNX |
0.1 |
5 |
RM500,000 |
15 |
N/A |
|
WLD |
0.5 |
0.1 |
RM500,000 |
0.1 |
N/A |
Dynamic Network Fee Explanation
- Blockchain fees are determined by network demand and are not controlled by Tokenize. Our Dynamic Fee is automatically adjusted based on real-time blockchain conditions.
- During periods of high demand, when blockchain fees increase, the Dynamic Fee for sending crypto will also rise. When demand is low, the fee decreases accordingly.
Example of Minimum Fee for Withdrawals
BTC
- Withdrawal: 0.01 Unit
- Fee: 0.1% = 0.00001 Unit < 0.00025 Unit + Dynamic Network Fee (min. 0.00025 Unit)
- Therefore, the fee is: 0.0005 BTC
- Total withdrawal + Fee = 0.0105 BTC